CRYPTO FAQ
Harness crypto insights and accelerate growth with our AI-powered analytics.
Make data-driven decisions that deliver exceptional results.
Is it secure? How are my funds safeguarded?
Your security comes first. At Lueur Bitnova, we use bank-grade encryption, two-factor authentication (2FA), and cold storage to safeguard digital assets. We adhere to strict financial regulations in France and undergo regular audits. Funds are insured against unauthorized access, so you can trade with confidence.
I’ve never invested in cryptocurrency before—how complicated is it?
Not at all—Lueur Bitnova is tailored for beginners:
- Step-by-step tutorials and 24/7 support
- Risk-free demo to practice using virtual funds
- Automated tools that handle the hard work for you
- Start with as little as $5 and learn as you trade!
How quickly can I withdraw funds to my bank card?
Bank card withdrawals are typically processed within 1–3 working days in most regions. Crypto withdrawals to external wallets are usually completed in under 30 minutes. Timeframes may vary depending on your bank and verification status.
Why are there no fees? Is there a catch?
We generate revenue through premium features and volume-based partnerships with exchanges, not through user fees. There are no hidden costs—you’ll always see the exact transaction amount before confirming.
Is this service offered in my country?
Yes! Lueur Bitnova is available in most countries worldwide (98+ and growing). Simply choose your country at sign-up to confirm availability and view local payment options. We comply with all applicable local regulations to keep your trading safe and legal.
How should I decide what to invest in? Do you offer recommendations?
We make crypto investing accessible for beginners. Lueur Bitnova offers:
- 1. AI-driven recommendations - Receive personalized coin picks tailored to your risk tolerance
- 2. Ready-made portfolios - Curated bundles (e.g., 'Starter Pack', 'DeFi Bundle')
- 3. Live market signals - Real-time buy/sell alerts for leading cryptocurrencies
Additionally, our interactive tutorial guides you as you invest!
Where can I find support if I encounter technical issues?
24/7 support is available through live chat and email at support@lueur-bitnova.com. For urgent issues, our average response time is under 15 minutes.
Is cryptocurrency legal? Do you operate in compliance with my country’s financial regulations?
Yes, cryptocurrencies are legal in most jurisdictions, and Lueur Bitnova operates in full compliance with applicable local laws. Here’s what you should know:
- 1. Licensed Service
- Registered with (FinCEN, FCA and CySEC)
- Regular audits by third-party experts
- 2. Country-Specific Rules
- Automated geo-compliance: Our platform adapts to your country's regulations — official website
- KYC verification where legally required
- 3. Your Funds Are Safeguarded
- Bank-grade security (comparable to online banking)
- 95% of assets are held in cold storage (offline)
Visit our Compliance page to see your country's status, or contact support for details.
Which payment methods do you accept?
