Privacy Policy
We ('We', 'Us', or 'Our') are committed to protecting your Personal Data and your privacy.
This Privacy Policy is designed to inform you how we collect and store the information you provide through the Gaingate website (the 'Website').
We adhere to the following principles:
To ensure transparency about how we collect and process your personal information:
We want you to be able to make informed decisions about the use and processing of your Personal Data. That is why we created this website. To achieve this, we use a range of methods and procedures to deliver relevant information, clearly and transparently, about how Personal Data is collected and handled. If we believe you need more specific details, we will provide them at the appropriate date and time. We are happy to answer any questions and will offer any clarifications you require, subject to any legal limitations. You can contact us by email at the address below: info@lueur-bitnova.com
Personal Data will be used solely for the purposes outlined in the Policy.
We may process Personal Data for various purposes, including providing the website and connecting you with third-party trading platforms (the 'Services'), improving the site, protecting our rights and interests, facilitating the maintenance and provision of the Services, complying with legal and regulatory obligations, and performing administrative and business activities that support the delivery and use of the Services. We also process Personal Data to better understand your preferences and needs.
To access essential tools to protect your rights regarding Personal Data:
Our goal is to help you make informed decisions about the use and processing of Personal Data. That’s why we created this website. To achieve this, we use a range of methods and procedures to provide relevant information on the use of Personal Data. If we believe you need specific details, we will share them at the appropriate time. We are happy to answer any questions and provide clarifications within the limits of the law. You can reach us by email at the following address: info@lueur-bitnova.com
Protect Your Personal Data:
While we cannot reliable the absolute security of your Personal Data, we will continue to employ a diverse set of safeguards and technologies to ensure your Personal Data remains protected. Our Privacy and Security Policy is comprehensive.
1. The Scope?
This Policy describes the types of Personal Data the Company collects about natural persons and how we process it, share it with third parties, and protect it. It covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly in combination with other information we hold or can access. The Policy defines “processing” as any operation involving the use or collection of Personal Data, including the organization, management, and storage of such data. Our services are intended for a general audience and are not designed for anyone under 18 years of age. We do not knowingly seek or collect information from anyone under 18, nor do we knowingly permit such individuals to use our services. If we become aware of information about children, we will delete it as promptly as possible.
2. What Personal Data Do We Hold About You?
If you use our Services and channels, or visit our website, we collect Personal Data. We may request your Personal Data in certain circumstances. In other cases, we collect Personal Data by analysing how you use our Services and service channels, and we may also receive your information from our third-party partners.
3. No obligation to disclose personal information to the company and related consequences.
But you are not obliged to provide Us with any Personal Data. However, in certain circumstances, choosing not to do so may prevent Us from delivering the Services. This could also limit users’ ability to access the website.
4. What types of Personal Data do we collect? When you visit our website, we collect the following personal information:
This includes details about your online activity log, traffic data (including IP address and the date and time of access), the language you use, software crash logs, the type of browser used, and information about the device you use. The information we collect is not personal information and cannot be used to identify you. Personal data we receive from you: any personal data you choose to provide to us when you connect with a third-party online trading platform through us. Personal information you provide directly to third-party platforms to facilitate trading may include your full name, address, phone number, and email address. — official website
5. The Legal Basis and Reasons for the Processing of Personal Data
Your Personal Data is processed by the Company for the purposes set out in this section and in accordance with the applicable legal basis.
Without a valid legal basis, the Company cannot use Personal Data relating to you. The legal grounds that permit the Company to process your Personal Data are:
- You have provided your consent to the processing of your Personal Data for one or more purposes. This includes situations where you submit personal information via the Website so that we can transfer it to a third-party trading platform. — official website
- The Company or a third party may need to process data to pursue legitimate interests. For example, this may be necessary to improve our services or to defend legal claims
- Processing must comply with a legal obligation.
Contact us via email for more information about the processing required to protect legitimate interests.
Below is a list of purposes and legal bases under which we may use the information you provide. Personal Data.
1. To share your personal information with third parties at your request to facilitate access to digital trading.
If requested, we may collect Personal Data from you to forward to third-party companies
You have consented to the processing of your Personal Data for one or more purposes.
2. To respond to your requests, questions, or concerns
Personal Data is used to help us promptly address any inquiries you may have regarding the Services.
Processing is necessary for the purposes of the legitimate interests pursued by the Company or a third party.
3. To comply with legal, administrative, or judicial obligations, Personal Data is processed to meet applicable legal requirements.
Processing is necessary to ensure compliance with legal obligations.
4. To enhance Our Services
We may use Personal Data to enhance Our Services. This includes, among other things, any crash or malfunction reports that we collect in connection with the Services.
Processing is necessary for the legitimate interests pursued by the Company or a third party.
5. To prevent fraud and the misuse of our services
Processing is required to pursue the legitimate interests of the Company or those of a third party.
6. To execute and manage activities that comply with the requirements of Our Services
These include back-office operations, business development, strategic decision-making, governance and oversight, and similar functions.
Processing is necessary for the legitimate interests pursued by the Company or by a third party.
7. To perform analyses, including statistical analyses
To guide decisions on various issues, we use a range of analytical techniques (including statistical methods).
Processing is necessary for the legitimate interests pursued by the Company or by a third party.
8. To protect our assets, rights, and interests, as well as those of third parties, we have implemented measures to establish and defend legal claims
Personal Data may be processed by us to safeguard our rights, interests, and assets, or those of third parties, in accordance with applicable laws, regulations, agreements, and any relevant terms, conditions, or policies.
Processing is necessary for the legitimate interests pursued by the Company or by a third party.
6. Sharing of Personal Data with Third Parties
The Company may also share Personal Data with third-party service providers that support us, such as hosting and storage vendors, providers of IP address information, and user experience analytics.
You may also request that we disclose specific Personal Data about you to third-party trading platforms. In such cases, we will provide to those third-party platforms the Personal Data you have supplied to Us. The use of your Personal Data by those platforms is governed by their own privacy policies, and your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with affiliated entities or business partners to obtain resources that help enhance and improve the products and services we offer our customers.
Where necessary to protect the rights or property of third parties, the Company is permitted to disclose Personal Data to regulatory, local, or other competent authorities.
We may also share your Personal Data with potential investors, buyers, or lenders of the Company or any other company within the group in connection with a contemplated transaction (including the transfer or sale of assets of the Company or any other group company) or as part of any merger, restructuring, consolidation, or bankruptcy of the Company or any other business in the group.
ONLINE TRACKING NOTICE
Third-party services, such as advertising providers and analytics companies, may be engaged. These companies may also use cookies or other technologies.
Cookies are small text files placed on your device whenever you visit or access the website. They collect information about your preferences and browsing habits to enhance your user experience, remember your settings, and tailor the products and services you might enjoy. Cookies are also used for statistics and analytics.
Some of the cookies we use are session cookies. They are temporarily downloaded to your device and last only until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close your browser. They help the Website recognize you as a returning user and enable you to return to the website.
7. Cookies and Third-Party Services
We may use them according to their purpose:
Cookies are strictly necessary
Cookies are strictly necessaryThese cookies are essential to access the features you’ve requested and to navigate our website. Cookies enable us to deliver the information, products, and services you have asked for.
They are necessary for your device to download and stream data. This allows you to move around the site, use its features, and return to pages you’ve visited previously.
Cookies collect personal data, such as your username and last login date, to confirm that you are logged in to the site. They are deleted when you close your web browser (session cookies).
Functionality Cookies
ScopeCookies enable us to recognize you each time you visit our site and to save your settings and preferences.
Additional informationThey persist until their expiry date and remain stored even after the browser is closed.
Cookies for performance
ScopeWe use cookies to collect statistical data on the site's performance and to improve it. They also allow us to conduct analysis on our website
Additional informationCookies store anonymous data that is not associated with any identifiable or identified natural person. They can be removed when you close your browser. Other cookies have indefinite validity.
Cookies are blocked or deleted
To block or delete cookies, adjust your browser settings. The links below provide guidance for several of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
ONLINE TRACKING NOTICE This service does not currently recognize Do Not Track signals.
8. Retention of your personal data
The Company will retain your Personal Data for as long as necessary to fulfill the purposes of processing described in this Policy, or for longer periods as permitted by applicable laws, regulations, policies, or orders. We will share your information with third-party trading platforms for 12 months. With your consent, we will continue to share your data for an additional 12 months.
We regularly review the Personal Data we hold to ensure it is not retained longer than necessary.
9. Transfers of personal data to a third country or to an international organisation
Your personal information may be transferred to other countries—i.e., to a third country other than your country of residence—or to international organizations or jurisdictions. Company takes all necessary steps to protect the Personal Data you provide and to ensure that data subjects can exercise their rights and access effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfers to a third country or international organisation that the European Commission has found to ensure an adequate level of protection for Personal Data under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the 'GDPR')
- The transfer is carried out under a legally binding and enforceable agreement between public entities or authorities pursuant to Article 46(2)(a).
- The transfer was carried out in accordance with the European Commission’s standard data protection clauses adopted under Article 46(2)(c) of the GDPR. The clauses adopted by the European Commission are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
10. Personal Data Security
We have implemented appropriate organizational and technical measures to protect Personal Data, including preventing accidental or unlawful destruction, loss, or alteration of Personal Data.
We cannot reliable or warrant that your Personal Data will remain secure without error, nor can we be liable for any intangible, incidental, or consequential damages arising from its use or disclosure. This includes, without limitation, any disclosure resulting from transmission errors, unauthorized third-party access, or other causes beyond our control.
In the event of legal requirements or other obligations beyond our control, we may be required to disclose your Personal Data to third parties, such as public authorities. We cannot control the level of protection applied to your Personal Data by such third parties in these circumstances.
No method of transmitting Personal Data over the internet is completely secure. Accordingly, the Company cannot ensure the security of Personal Data you transmit to Us online.
11. Hyperlinks to websites owned or operated by third parties
Links to third-party websites and applications are provided on this website. These sites and apps are not under the Company’s supervision. We are not responsible for the collection or processing of Personal Data by these third parties. This Policy does not apply to actions undertaken on those sites or apps.
When you visit any third-party site or app, we recommend reading its privacy policy before deciding to access or use it and before providing any Personal Data.
12. Changes to this Policy
This Policy may be updated at any time. If we change this Policy, we will notify you by posting the updated Policy on our website. For significant changes, we will also try to notify you through the channels we deem appropriate and will publish an announcement on our website. Unless otherwise specified, all amendments take effect upon publication of the revised Policy.
13. Your rights regarding your personal information
You are entitled to ask us to verify the accuracy of the Personal Data collected about you, to correct any errors, and to delete any Personal Data not required by Us. You may also limit the scope and types of processing of your personal information. If you are a resident of the EEA, please refer to this page:
These rights are available to you with respect to the information you provide in relation to your Personal Data. You may request to exercise your rights by sending an email to the address below. Access rights
The Company can verify whether Personal Data about you is being processed. If so, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically if you request it.
The right of access must not conflict with the rights and freedoms of others. If your request would adversely affect the rights and freedoms of another person, the Company may refuse to comply or limit its ability to do so. Right to rectification
The Company is entitled to correct inaccurate Personal Data. You have the right to require that any incomplete Personal Data concerning you be completed or corrected, taking into account the purposes of processing. Right to erasure
The following reasons apply: (a) Personal Data are no longer needed for the purposes for which they were collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object at any time, based on reasons relating to your particular situation, to processing of Personal Data about you that is based on legitimate interests pursued by Us or a third party; (e) Personal Data have been processed unlawfully; or (f) Personal Data must be removed to comply with the Company’s legal obligation. This right does not apply where processing is necessary (a) to comply with an obligation under European Union or Member State law, or (b) to establish, exercise, or defend legal claims.
Processing restrictions
If you are concerned about the accuracy of your Personal Data, you may ask the Company to restrict its processing. If processing is restricted, Personal Data may be stored only with your consent, or for the establishment, exercise, or defense of legal claims, to protect the rights of another natural person, or for reasons of important public interest in the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are party, you have the right to receive the Personal Data you provided to the Company.
You may also request that your Personal Data be transmitted directly from the Company to another controller, where technically feasible. Your right to erasure is unaffected by exercising your right to data portability. The right to portability must not adversely affect the rights or freedoms of others.
Right to object
You may object at any time to the processing of Personal Data concerning you that is based on the legitimate interests pursued by the Company or a third party, including profiling based on those interests. Unless we demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the establishment, exercise, or defense of legal claims, we will cease such processing.
For direct marketing, you have the right at any time to object to the processing of your Personal Data.
Right to withdraw consent
You may withdraw your consent for Us to process your Personal Data at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
You are entitled to lodge a complaint with your supervisory authority.
You may appeal to a supervisory authority established by a Member State to protect individuals’ fundamental rights regarding the processing of Personal Data within the European Union.
European Union and Member State laws may limit your rights regarding your Personal Data as described in this section 13. We will provide information requested under section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the complexity and number of requests. Within one month of receiving your request, we will inform you of any extension and the reasons for it.
Unless otherwise provided in section 13 of the law, information requested under your rights in section 13 will be provided free of charge. If a request is unfounded or excessive, in particular due to its repetitive character, we may charge a reasonable fee to cover administrative costs or refuse to act.
If we have doubts about the identity of the individual making the request, the Company may ask for additional information.
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